Monthly Archives: October 2013

BROKEN HILL BUSINESSES INFORM WATER INQUIRY

Water should continue to be subsidised in Broken Hill to support ongoing economic development and a healthy lifestyle, according to the Broken Hill Chamber of Commerce.

The Chamber has made a number of recommendations to the Independent Pricing and Regulatory Tribunal to inform the 2014 Review of Prices for Essential Energy’s Water and Sewerage Services in Broken Hill. The document was prepared by the Chamber’s research officer, Dennis Roach in consultation with members and the Board and is available online.

Chamber President Ann Rogers said members of the Chamber believed that the subsidy provided by the NSW Government for the supply of water to Broken Hill must continue.

“Our members have indicated to us that the NSW Government should recognise the economic benefit that Broken Hill returns to the people of NSW through activities such as mining and tourism. In addition, given the remote and arid location of the City and the low socio-economic status of many of its residents, the NSW Government should continue to provide this subsidy.

“Broken Hill is an area of special need owing to the distance required to supply water and sewerage services. While the Chamber of Commerce recognises the continued need for infrastructure upgrades, infrastructure costs for upgrading water and sewerage facilities should be met from the general revenue generated and assistance from appropriate State and Commonwealth Agencies,” Ms. Rogers said.

The Chamber also proposed that price increases for the provision of water and sewerage services should be linked to the Consumer Price Index (CPI) and as Australia is currently experiencing a prolonged period of low inflation, the benefits of this should be passed to users and should not rise above the Consumer Price Index.

“The provision and usage of water in this city is a major factor in the continued existence and economic development of the region. A survey of local businesses affiliated with the Broken Hill Chamber of Commerce found that 58.6% were users of water and sewerage services at a commercial and industrial level. Significant increases in the cost of providing these services would have a significant impact on the economic viability of these businesses,” Ms. Rogers said.

In addition, the quality of life in Broken Hill would be adversely affected by excessive water and sewerage costs. This would include:

  • The provision of high quality accommodation and tourist facilities such as restaurants, clubs, art galleries and museums, which are a major tourist attraction and a major source of revenue for local business.
  • Quality shopping facilities
  • The provision of general amenities within the city, including: swimming and recreational facilities, publicly owned parks and gardens and sporting facilities.
  • Broken Hill has been a major mining centre and contributor to the wealth of Australia since the 1880’s and continues to make a significant contribution to the National wealth. Broken Hill has been a lead mining centre since the late 19th century, and this has resulted in higher than average lead levels in local topsoil.
  • Lead levels need to be minimised by regular watering of topsoil and the growth of adequate ground cover. Both of which require an adequate and reasonably priced domestic and commercial water supply.
  • Broken Hill is located in an area of significant natural and diverse environment. The effective disposal of sewerage waste is a critical part of maintaining this unique environment.

IPART is expected to release the draft report on prices in March 2014, in which stakeholders will be able to further comment and the final report and prices will be set in June 2014 for the new financial year.

 

Message to Members

Congratulations on being a part of a dynamic network focused on adding value to your business and driving the sustainable future of Broken Hill. As an independent, not for profit and non-government body, it is the Chamber’s mission to provide services that support you to meet your organisational objectives and promote an economic environment suitable for the continued development of trade, commerce and industry in Far West NSW. Chamber representatives also seek regular meetings with Local and State Government politicians to ensure the voice of the region’s business is heard where it has the greatest effect. In 2013/2014, the Chamber will seek to increase the membership base and enhance the services available to you. This will take the form of nurturing and growing its strategic partnerships with the government and non-government agencies, business and industry. Already the first point of call for industry and business representatives seeking to establish or expand into the region, our members are offered first foot in the door. Equipped with our suggestions, Chamber members can be sure that they are given priority listing. Membership to the Chamber provides a range of cost-effective, high quality services to support business and industry and our representatives can assist you with the following:

  • Industrial Support
  • Support from and access to services through the NSW Business Chamber
  • A voice at the State and National level for local business
  • A local Modern Awards and National Employment Standards advisory service
  • Access to business specialists and information on the latest trends in business management
  • Research services
  • Advocacy and lobbying
  • Networking Events
  • Training
  • Monthly newsletter
  • Promotion and Marketing
  • Business Meeting Function Room Hire (free to members)

The Broken Hill Chamber of Commerce is open between 10am and 2pm, Monday to Friday. But this does not mean that you are restricted to working with us during these hours! We are a member-based organisation and we can visit you at any time by appointment – just phone us on Contact Us: P: 08 8087 2236 / M: 0400 872 236 or E: execofficer@bhchamberofcommerce.com.au

You can also keep us to date by visiting our our Facebook Page  and Twitter Page @ChamberBH.

Broken Hill Community Safety Precinct Committee 2014 Calendar

Eyewatch

Keep an eye out for the Community Safety Precinct Committee 2014 calendar which will be release shortly. The calendar forms part of the crime prevention strategy of the Community Safety Crime Prevention Plan 2013-2017.  The calendar aims to provide our community with some simple crime prevention strategies that can be easily incorporated into daily routines.  The calendar is not designed to cause fear of crime but rather to ensure that the community has access to advice on how to help themselves from becoming a victim of crime. The calendar also provides some useful information on topics of interest as well as providing some important contact numbers and websites. This calendar has been developed as a Community Safety Precinct Committee project, of which the Chamber is an active member. Supported by local clubs through Community Development Support Expenditure funding (CDSE), the committee and project supports the commitment that the NSW Police has to our community to advance partnerships within the community to make our town a safer place to live. The Committee comprises members from a wide variety of local government and non government agencies all aiming to work together to make our town a safer place to live.

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Gloria Jeans Broken Hill wins Customer Service Award

Gloria Jeans Broken Hill wins Customer Service Award

Craig Willoughby and his team at Gloria Jeans were presented with an Excellence in Customer Service Award in October, 2013. The team were nominated for the award for their friendliness and consistency in product and service. The Chamber recognises that there are a number of businesses and individuals in Broken Hill that strive to provide residents and visitors with an excellent customer experience. The recipients of a Chamber award have provided an experience for their customers that encouraged the customer to tell others about the business or individual that made their day!

The Broken Hill Gloria Jeans Cafe is located at the Visitor Information Centre, Cnr Bromide and Blende Streets, Broken Hill.

South Pharmacy Wins Customer Service Award

Congratulations to Andrew Johnson and Candice Culpin at South Pharmacy for winning a Chamber of Commerce Customer Service Award in October 2013. The Chamber recognises that there are a number of businesses and individuals in Broken Hill that strive to provide residents and visitors with an excellent customer experience. The recipients of a Chamber award have provided an experience for their customers that encouraged the customer to tell others about their experience.  Andrew and Candice were both nominated individually and recognised for their commitment to individual customer care and professional interaction with their customers.

South Pharmacy is located at 140 Patton Street, Broken Hill and is a part of the Outback Pharmacies Group.

The Outback Pharmacies Group is a locally owned and operated group of pharmacies in Broken Hill. The group itself came together in the mid 1980s but the pharmacies themselves have been part of the Broken Hill culture for much, much longer.

The three pharmacies in the group C.P Peoples Chemist, Broken Hill South Pharmacy and Tembys Pharmacy each have their individual charm and benefits and always trying to benefit the health and wellbeing of the people of Broken Hill and the vast surrounding areas.

The Outback Pharmacies Group prides itself in providing a greater range of services than the average pharmacies and we have achieved this through our partnerships with various organisations and health services and through our investment in new technologies and staff training.

Candice Culpin of South Pharmacy was presented with a certificate of excellence for her commitment to customer service by Chamber President Ann Rogers.

Candice Culpin of South Pharmacy was presented with a certificate of excellence for her commitment to customer service by Chamber President Ann Rogers.

Andrew Johnson of South Pharmacy was presented with a certificate of excellence for his commitment to customer service by Chamber President Ann Rogers.

Andrew Johnson of South Pharmacy was presented with a certificate of excellence for his commitment to customer service by Chamber President Ann Rogers.